Did you know…?

We are participating in a new service from 1st April 2022 that will direct patients to the most appropriate healthcare professional when booking an appointment, which may be a local community pharmacist either virtually or at their pharmacy. 

We believe this is a good thing, as your local pharmacist is a highly trained and skilled clinician experienced in treating minor illnesses, and should be quicker.  This will help free up GPs to deal with more complex health needs and ensure that everyone gets treated at the right time, by the right healthcare professional.

We will be listening to patients about their experience of using this service to inform how we can improve things, and so are keen to hear your views.  You will be advised how to give this feedback when you access the Community Pharmacy Service.

We understand that there may be appointments where you feel that you would be more comfortable having someone with you during an examination. You are always welcome to bring a friend or relative to act as a chaperone.

If you need them, we have ensured that members of our team have been fully trained as chaperones, please let the receptionist know at the time of booking if you require a chaperone.

Patients are requested, where possible, to telephone before 10:00 if a home visit is required that day. A clinician will call back to ascertain if a home visit is needed.We would request that, apart from the genuinely housebound, all other patients attend the practice rather than request a home visit. 

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.