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Provider of services at Maple Surgery

Following a recent procurement process, NHS Cambridgeshire & Peterborough are pleased to confirm that Cambs GP Network Limited (CGPN) has been successful in their bid to continue to deliver primary care services for the patients of Maple Surgery.

This will be under an Alternative Provider Medical Services (APMS) contract that will run from 1 April 2024 for a period of four years with the option to extend.

CGPN have been providing primary care services at Maple Surgery since February 2023 and are an experienced provider of high-quality primary care services. The new contract includes additional funding to support an increase the number of clinical staff working for the Surgery and will continue to run from the current Maple Surgery building.

Mark Wallington Chief Executive Officer, CGPN Ltd commented on the announcement: “We’re delighted to be able to continue to provide clinical services for the patients of Maple Surgery. We look forward to continuing to improve clinical services and build on the excellent relationships we have established with our patients, the PPG (Patient Participation Group) and the Parish Council. Thank you for your support and patience throughout this transition.”

Patients can continue to access the practice and services as they do now.  There is no need to re-book any existing appointments and repeat prescriptions can be ordered as usual. Patients can contact the practice via the existing number on (01954) 780442, or via the practice website: www.maplebarhill.co.uk/

As part of the robust procurement process, NHS Cambridgeshire & Peterborough worked alongside Maple Surgery PPG and patient representatives. Their insight and feedback has been invaluable in enabling us to take onboard patient views so we can ensure we provide a service that meets the needs of the local community both now and in the future, and we are very thankful for their support in this process.

NHS Cambridgeshire & Peterborough and CGPN will continue to work closely alongside the PPG and the local community on the future of local primary care services.

If you have any queries, please talk to a member of the Maple Surgery team.

 
If you have any specific questions, please email: maplesurgery.enquiries@nhs.net 

Need Support with the NHS App?

Our PCN Digital Champion will be on site on April 16th between 10am and 2pm.

Benjamin will be offering NHS App support to all patients in terms of Downlaoding the App, setting up the registration and giving an overview of the App while getting you setup.

If you would like to take advantage of this offer please just make your way down to the surgery between the indicated times.

GPs Are On Your Side

If you have lost your family doctor, you are not alone. Over 10,000 GPs and 1000 practices have been lost over the last decade in England. General Practice is broken. Help us fix it.

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Ear Irrigation Appointments

From May 2024 Maple Surgery will be offering a limited amount of ear irrigation appointments each month.  This limited capacity will support the current provision available through CGPN Enhanced Access service at Over Surgery on Saturdays.

CQC Rating

Zero Tolerance Towards Violence

NHS Staff must be able to come to work without fear of violence, abuse or harassment from patients or their relatives. The NHS has a zero tolerance attitude towards violence.

 

Violent, threatening or abusive behaviour including shouting and swearing will not be tolerated at this Practice.

 

Patients who act in such a manner will be asked to leave the premises; the Police may be called and you could be removed from our patient list.

 

Our staff are here to help you. Please treat them with respect.

Coronavirus Updates

Visiting our practice? 

Updated guidance on wearing a  face covering in primary care

The national Infection Prevention Control (IPC) Guidance for primary care settings has been updated as follows:

Patients with respiratory symptoms who are required to attend for emergency treatment should wear a facemask/covering, if tolerated, or offered one on arrival. All other patients are not required to wear a facemask unless this is a personal preference.

 

Thank you for your continued support

 

To find the latest news and guidance on Coronavirus, please visit the Government Website by clicking here

 

Patient choice

All patients should be involved in making decisions with their clinician around their health care. We try to ensure we direct patients to the right clinician the first time. This may mean you don’t always see a GP, you may see or speak to one of our Multi-disciplinary team who can see and treat your condition . If you feel you must see a GP the please discuss this with the reception team when booking.

If you require a referral to a hospital you can choose where you receive treatment , you can read about this below or  by clicking the following link. Your GP will ask you during your consultation where you would like to be seen.

https://www.nhs.uk/common-health-questions/nhs-services-and-treatments/can-i-choose-where-to-receive-treatment/

Can I choose where to receive treatment?

The NHS Constitution gives most people living in England the right to choose where to receive treatment.

You have the right to:

  • choose your GP surgery, unless there are reasonable grounds to refuse (for example, you live outside the area that the surgery covers)
  • make choices about your NHS care, and to receive information to support these choices

This also means you can choose the organisation that provides your NHS care when you're referred for your first appointment with a consultant.

So if your GP recommends that you see a specialist, you can choose where and when to see them.

NHS e-Referral Service

The NHS e-Referral Service is an electronic booking service for people living in England.

It allows you to choose from different hospitals and clinics across England (including some private hospitals).

Finding a hospital

If you're unsure about which hospital or clinic to choose, your GP can advise you on what might be the best choice for you.

When choice is limited

There are some exceptions that may limit your choice – for example, not all hospitals are able to treat every condition, and a hospital must meet NHS conditions on standards and costs.

You also can't choose when and what services to use in cases where speed of access to diagnosis and treatment is particularly important, such as:

  • emergency services
  • rapid access chest pain clinics, which are used to diagnosis people with suspected heart problems such an angina, where you must be seen within the 2-week maximum waiting time
  • cancer services, where you must be seen within the 2-week maximum waiting time
  • maternity services
  • mental health services

The following people can't choose where to receive treatment:

  • people held under the Mental Health Act 1983
  • military personnel
  • prisoners (including prisoners on temporary release)

 

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About Us

Cambs GP Network would like to welcome you to Maple Surgery website, here you will find information about our practice, which welcomes residents from Bar Hill and the surrounding villages.

We aim to provide all of our patients with a high quality service; our team is committed to helping you and welcomes feedback because your voice is important to us.

If you would like to know more about Cambs GP Network, please click here to be redirected to our website 

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